R. Valiente, Operations Supervisor
I would like to thank and give my appreciation to one of your valuable employees for being very helpful with this process. Since I started the process, customer service has been very prompt with their responses, above all with any inquiries I have had during the submission of documents. Above all , my representative has been very polite and understanding when customers feel frustrated; especially with the repetitiveness one experiences during this process.
Thanks once again to C and look forward to continue to work with her during this process.
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