If you meet the eligibility criteria for forbearance, it is mandatory for your lender to grant a mandatory forbearance.

You will be granted a mandatory forbearance if you:

  • Serve a medical or dental internship or residence
  • Owe 20-percent or more of your total monthly gross income for all of your student loan bills each month (call for more info)
  • Serve in a national service position having won a national service award
  • Are a teacher eligible for teacher loan forgiveness

Other criteria may be available.